OptimBet Terms and Conditions

Welcome to OptimBet Casino. These Terms and Conditions govern your access to and use of our website, casino games, and sportsbook services. By registering an account and using our platform, you agree to be bound by these terms in full. We recommend that you read this document carefully before you begin playing at OptimBet.

Acceptance of Terms

By creating an account with us, you confirm that you have read, understood, and accepted these Terms and Conditions. Our casino operates under a licence issued by the Curaçao Gaming Authority, licence number OGL/2024/1110/0512, granted to Media Entertainment N.V. We reserve the right to amend these terms at any time, and continued use of our services after changes are published constitutes your acceptance of the revised terms.

Company Information

Our casino operates as a project of Media Entertainment N.V., registered in Curaçao under company number 108625, with its registered address at Emancipatie Boulevard 29, New Haven e-Zone, Willemstad. Our operations are supported by subsidiary entities including New World Times S.A. (Costa Rica), INT Interactive Payments Ltd (Cyprus), and Entertainment International Malta Ltd (Malta). Payment processing is handled by our payment agent, New Transact Ltd.

Account Registration and Eligibility

To use our services, you must register an account and provide accurate identity, age, address, and e-mail information. We do not operate as a no account casino - registration is mandatory before any deposits or gameplay can take place. You must be of legal gambling age in your jurisdiction, and we reserve the right to request verification documents at any stage.

Restricted Territories

We do not accept players who are residents of the following countries: Australia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, France, Greece, Hungary, Iran, Ireland, Israel, Malta, Moldova, Netherlands, Romania, Russia, United Kingdom, and the United States of America. If we discover that a player has registered from a restricted territory, we reserve the right to close the account and void any winnings.

Deposits, Withdrawals, and Payment Terms

At OptimBet, we accept deposits via Visa, Mastercard, Skrill, MiFinity, Bank Transfer, and Bitcoin. The minimum deposit to activate our welcome bonus is 20 EUR or 100 PLN, while the minimum sports bet is 0.5 USD. Withdrawals are processed using the same method as your original deposit wherever possible.

• We limit withdrawals to 1,700 EUR per transaction, with a maximum of three withdrawals per week (Monday 00:00 to Sunday 23:59 GMT)
• We require that all deposits be wagered at least once (1x) before a withdrawal request is processed
• Cash-out bets do not count toward this wagering requirement
• Our cash-out processing time ranges from 3 to 5 business days depending on the payment method used

Bonuses and Promotions

Our OptimBet welcome package offers up to 500 EUR across two deposits, with a minimum qualifying deposit of 20 EUR. The wagering requirement applies to the deposit plus bonus amount. The first deposit bonus is 150% plus 50 Free Spins, claimed through live chat or e-mail after the initial match bonus has been wagered; free spin winnings carry a 1x wagering requirement and a maximum win of 50 EUR/USD. The second deposit bonus is 100%.

We also offer a sports welcome package of up to 300 EUR, requiring a minimum deposit of 20 EUR and a 10x wagering requirement on deposit plus bonus. Here at OptimBet, we provide additional promotions including a €250 Weekly Reload Bonus, a €150 Weekly Casino and Live Casino Cashback (10% up to 150 EUR, minimum loss 50 EUR, 2x wager), and tournament prize pools such as the Play'n GO Tournament and Lucky Rush by Playtech.

• We allow only one active bonus per player at any given time
• Any withdrawal request will disqualify you from an active bonus
• Free bets must be used within 30 days in a single bet, with the stake deducted from winnings
• No-deposit bonuses carry a maximum cashout of 50 EUR and require a deposit plus 2x wager
• Sports bonuses cannot be used toward casino wagering, and vice versa

Games and Software Providers

Our platform features over 3,000 games from leading providers including Pragmatic Play, Play'n GO, Playtech, NetEnt, Microgaming, Amatic, Blueprint, Bragg, Endorphina, Habanero, Push Gaming, Quickspin, and others. We offer live dealer games through Evolution and Pragmatic Play Live, including blackjack, roulette, and video poker. We at OptimBet also feature progressive jackpots, Megaways titles, and virtual sports betting with limits from 1 to 500 EUR and a maximum payout of 10,000 EUR.

Our sportsbook covers football, tennis, basketball, e-sports, ice hockey, and many other markets, with over 20,000 live events, single and multiple bets, cash out functionality, and live streaming. Our OptimBet casino platform is available on desktop and mobile browsers for both iOS and Android devices.

Responsible Use of Our Services

You agree that you will not use our services for any unlawful purpose, and that you are solely responsible for ensuring that your participation in casino or sports betting activities is legal in your place of residence. We reserve the right to suspend or terminate any account found to be in breach of these terms, including cases of fraud, bonus abuse, or multiple account creation.

Customer Support and Communication

Our support team is available 24/7 through live chat and e-mail at support@optimbet.com. We provide customer support in six languages to assist players across our target markets, including Europe and Poland. If you have any questions regarding your account, a bonus, or a withdrawal, we encourage you to contact our support team directly.

VIP Program

Our OptimBet VIP Program offers individual benefits, including special offers and increased deposit bonuses tailored to loyal players. Full details of VIP benefits, including tier requirements and rewards, are provided directly by our customer support team upon request.

Limitation of Liability

We strive to ensure that our platform operates without interruption; however, we do not guarantee uninterrupted or error-free access to our services. We shall not be held liable for any losses arising from technical failures, third-party payment delays, or circumstances beyond our reasonable control. You use our OptimBet casino and sportsbook services at your own risk, subject to the terms outlined in this document.

Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of OptimBet following any changes constitutes acceptance of the updated terms. For any clarification, please reach out to our support team, available around the clock to assist you.